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Critical Issues Newsflash for NextGen Office: Resolved Known Issues - 2020

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Critical Issues Categories

Potential Patient Safety (PPS) IssueAny issue that has the potential to, is perceived to, or has actually resulted in patient harm.
Potential Protected Information (PPI) IssueAny issue that has the potential to, is perceived to, or has actually resulted in the unintended disclosure of individually identifiable protected information.
Potential Non-Clinical Urgent (PNCU) IssueAny issue that has the potential to, is perceived to, or has actually resulted in the negative impact on key customer healthcare business functions.

The following critical issues have been resolved or closed in 2020.
 
For the list of open Critical Issues for NextGen Office, click here
For the list of resolved Critical Issues for NextGen Office by year, click the corresponding year below:
 

NextGen Office EHR 

TitleKnown Issue #
Immunizations Added to the Encounter in Immunizations and Deleted from Immunization History Still Appear in Encounter Summary and Cannot Be Deleted from ImmunizationsKI189141 
 
Medication History Does Not Appear in Encounter Summary Preview When Patient Checks in from Patient PortalKI188076
Immunization History Does Not Appear in Clinical Summary PDF When Printed from Open EncountersKI177308
Subsequent Edits to the Dermatologic Physical Exam Default Phrase Do Not SaveKI174313
Follow-up Does Not Appear on an Active Recall List When the Encounter Is Pulled from a BlueprintKI156906
Document Inbox Shows 50 Fax Pages When More Than 50 Pages Were Sent in a Single FaxKI175107

NextGen Office Practice Management

TitleKnown Issue #
Restrict Financial Information Users Are Not Fully RestrictedKI174813
Follow-up Does Not Appear on an Active Recall List When the Encounter Is Pulled from a BlueprintKI156906
NextGen Office Patient Portal
TitleKnown Issue #
Proxy Is Not Recorded as Reviewer of Completed Patient Registration DocumentsKI174647
Keywords"critical issue" newsflash "news flash" CIN
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TitleCritical Issues Newsflash for NextGen Office: Resolved Known Issues - 2020
URL NameCritical-Issues-Newsflash-for-NextGen-Office-Resolved-Known-Issues-2020
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