Critical Issues NewsFlash - Immunizations Added to the Encounter in Immunizations and Deleted from Immunization History Still Appear in Encounter Summary and Cannot Be Deleted from Immunizations

Potential Patient Safety

Immunizations Added to the Encounter in Immunizations and Deleted from Immunization History Still Appear in Encounter Summary and Cannot Be Deleted from Immunizations

Issue

In NextGen Office® EHR, immunizations added to the encounter in Immunizations and then deleted in Immunization History still appear in the encounter summary in the Plan section, but no longer appear in Immunizations and cannot be deleted.

Release Date

December 12, 2019

Known Issue #

KI189141 

Steps to Reproduce

1. In an encounter, click P on the SOAP menu and select Immunizations.
2. Click New Immunization and enter a new immunization.
3. Click the Encounter # to view the Encounter Summary Preview. 

4. Click S on the SOAP menu, select Patient Hx, and then select Immunization Hx.
5. Delete the immunization you created in step 2.
6. View the Encounter Summary Preview. 

The immunization still appears in the Plan section.

7. Click P on the SOAP menu and select Immunizations.

Action Required

If you add an immunization to P > Immunizations, you must delete it in P > Immunizations. If you add an immunization to S > Immunization History, you must delete it in S > Immunization History.

Status

This issue was fixed on July 23, 2020.

Clients who are experiencing this issue can link their practice to this issue via the NextGen Healthcare Success Community homepage. Navigate to the Known Issues tab, select the known issue that is affecting your practice, and select the This Known Issue Affects me check box. A case will be created on your behalf and you will be kept updated on the status of this issue.