You can restrict account access to a designated IP address in Administration: IP Address Restrictions. We recommend using this feature to help your practice protect patients’ health information, a crucial aspect of HIPAA compliance. An IP address is assigned to your computer/network and is unique to your office or home. Restricting access to the IP address ensures that no one is able to log in from an external location.
Note: You must NOT implement any firewall rules to limit access.
Add an IP Address Restriction
- In NextGen® Office PM, select Admin > IP Address Restrictions.
- Select Add an IP Address Restriction.
- Enter the start IP address and end IP address.
- Select Save IP Restriction.
See Also: Why Can't I Access the NextGen Office Login Page?