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Tips for issue resolution:
For application-specific issues (PM, EHR & Clinical Templates, Patient Portal, EDI, etc.), select the respective application.
For general technical issues such as printing, faxing, scanning, performance, connectivity problems, or for software updates/installations, select Technical Support.
For requests regarding custom utilities or reports, or for product and pricing information, contact your Sales Person or Account Manager directly through the information available on the Success Community home page. No need to open a case for these inquiries.
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DISPLAY MODEL AFTER HOURS MESSAGE
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If this is a Priority-1 Urgent issue or a Non-urgent issue (which may be billable) for which you would like after hours support, click After Hours Support.
If you would like someone to respond during normal business hours, click Standard Business Hours.
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