An e-visit (also known as a telehealth visit or virtual visit) is a virtual office visit between the patient and the provider using NextGen Office® Patient Portal and EHR. In place of a face-to-face encounter, an e-visit is conducted by videoconference, online chat, or phone.
This article provides links to telehealth visit-related knowledge articles and training videos so that you can set up and use e-visits with your patients.
E-visit is a premium Patient Portal feature. Contact your sales representative to subscribe.
Setup Requirements
Administration: e-Visit Setup
Add E-visit Appointment Types
NextGen® Office Patient Portal eLearning Lessons > click Setting Up e-Visits (eLearning video on e-visit setup)
How to Use E-visits
Recommended Workflows in NextGen Office EHR, Patient Portal, and Practice Management for E-visits (Telehealth Visits)
Schedule E-visit Requests
Use E-visits as a Provider
Use E-visits as a Patient
NextGen Office Telehealth (YouTube video for providers using e-visits in EHR)
NextGen Office Virtual Visits (YouTube video for patients using e-visits in Patient Portal)
