Coupons, discounts, and drug information resources are generated for providers at point-of-prescribing. Physicians' Desk Reference (PDR) provides these resources so that prescribers can provide their patients with medication information and financial savings offers.
This help page describes how to configure your practice's PDR management settings in Provider Maintenance and where users and patients can be notified about coupons, discounts, and drug information on the prescribed medications.
PDR Management Settings
PDR management settings are available to providers who have the Provider is also a Prescriber checkbox selected in Provider Maintenance. Notifications about the availability of PDR resources display in the EHR (ePrescribe: Finalized Prescription page), Practice Management (Check Out page), and the YourHealthFile Patient Portal.
- All checkboxes are selected by default. Customize the notifications of PDR resources by deselecting the appropriate checkbox.
- Display notification on the ePrescribe: Finalized Prescription page: PDR resources display under Coupons, Discounts, and Patient Information.
- Display notification on Check Out page: PDR resources display under Coupons, Discounts, and Patient Information.
- Notify patient and automatically send to Patient Portal: The patient is notified by email that a PDR resource is available for their medication. Patients can view the PDR resource when they log in to the Patient Portal. The patient's Patient Portal account must be activated to view PDR documents on the Patient Portal.
ePrescribe: Finalized Prescription
- E-prescribe the medication(s) (P > Prescribe). Medications with PDR resources have under Options.
- On the ePrescribe: Finalized Prescription page, medications with PDR resources display under Coupons, Discounts, and Patient Information. The PDR resources can be printed, sent to the Patient Portal, or sent to check out for the patient.
Check Out
Patient Portal
Patients are notified by email about the PDR resources available for their medication on the Patient Portal. The patient's Patient Portal account must be enabled and activated to view PDR documents on the Patient Portal.
- Upon login to the Patient Portal, a PDF of the most recently prescribed medication’s cost savings or drug information displays.
- On the Patient Portal home page, a notification displays with the medication listed.
- To view a PDF of the cost savings or drug information, select View.
- To dismiss the notification for a medication, select Dismiss. Each medication's PDR notification must be dismissed individually.
- PDR notification messages expire after 30 days.
- Patients can also access the PDR resources from the Medications menu (Review Medical Record > Medications).
- To view, select Coupon.
