Potential Patient Safety
Updated Medical History Information May Not Appear on the Encounter Summary Preview
Known Issue #
KI206268
Published Date
TBD, 2026
Issue
NextGen Healthcare has identified an issue with NextGen® Office that occurs when updating a patient’s medical history. As a result, the updated information does not appear on the Encounter Summary Preview.
Steps to Recreate the Issue
- Create or open a patient chart, and then create an encounter.
- From the SOAP menu, select S > Patient Hx > Medical Hx.
- Select Add / Edit History.
- Select No for any medical condition, and then update the answer to Yes.
- Generate the Encounter Summary Preview.
The updated information does not appear on the Encounter Summary Preview.
Actions Required
Until this issue is fixed, users can select Back to Medical History List after updating the information.
Status
This issue will be fixed in a future release.
|
Copyright © 2026 NXGN Management, LLC. All Rights Reserved.
| |
|
The issue described herein is a confirmed issue for the stated version(s). The issue may affect additional versions that have not been verified. If you are using a version that is affected by this issue but not included here, please report the issue through NextGen Healthcare Success Community.
This document may contain confidential or proprietary information solely for the intended recipient. We prohibit any other use of this document. If you received this document in error, we strictly prohibit you from disclosing the contents of this document to others; keeping, copying, or distributing this document or any of its contents electronically, in writing, or orally; or taking any action in reliance on this document or its contents.
|
