Potential Non-Clinical Urgent
Users with View-Only Permissions to NextGen Office EHR Can Edit Certain Subjective and Objective Pages
Release Date
July 27, 2023
Known Issue #
KI201057
Issue
Users with view-only permissions to NextGen® Office EHR should not be able edit pages, but can edit certain Subjective and Objective pages of the SOAP note.
Steps to Reproduce
The following procedure must be performed by a user with view-only permissions to NextGen Office EHR. A super user can change a user's permissions in Administration: User Maintenance.
- In NextGen Office EHR, from the patient chart, select Encounters.
- To open an encounter, select SOAP.
- Select S > Chief Complaint.
- Change the rendering provider and then select OK in the dialog message.
The rendering provider has been changed.
Action Required
Until this issue is fixed, to prevent unauthorized users from editing certain pages, remove view permissions to those pages. To remove view permissions to those pages, clear the View check box for that page in Administration: User Maintenance.
Status
This issue was fixed on October 5, 2023.
Clients who are experiencing this issue can link their practice to this issue via the NextGen Healthcare Success Community homepage (https://www.community.nextgen.com). Just navigate to the Known Issues tab, select the Known Issue which is affecting your practice, and check the This Known Issue Affects me check box. A case will be created on your behalf and you will be kept updated on the status of this issue.
