Potential Patient Safety
Sig Is Not Sent to Pharmacy When E-prescribing Medications with Film, Gum, or Implant Formulations
Release Date
November 3, 2022
Known Issue #
KI198971
Issue
In NextGen® Office EHR, when users e-prescribe medications with film, gum, or implant formulations and enter both a structured sig and additional sig, the sig appears on the Medication module pages, but is not sent to the pharmacy. Only the additional sig is sent to the pharmacy. When the user enters only the structured sig, the structured sig is sent to the pharmacy.
Steps to Reproduce
E-prescribe a medication with a film, gum, or implant formulation (for example, Suboxone 8 mg-2 mg sublingual film) and enter both a structured sig and additional sig.
Action Required
If an additional sig is required, include the structured sig as part of the additional sig. If no additional sig is needed, the standard structured sig fields may be used without issue.
Status
This issue was fixed on November 17, 2022.
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This Known Issue Affects me check box. A case will be created on your behalf and you will be kept updated on the status of this issue.
