Potential Patient Safety
Other Symptoms Do Not Appear on Allergies Page or in Encounter
Issue
In NextGen® Office EHR, on the Allergies page, free-form text entered under Other Symptoms does not appear on the Allergies page or in the encounter.
Release Date
April 2, 2019
Known Issue #
KI175305
Steps to Reproduce
- Add an allergy or update an allergy from either the chart or the encounter.
- Under Other Symptoms, enter free-form text allergy symptoms.
The symptoms do not appear under Symptoms on the Allergies page or in the encounter.
Action Required
Do not add symptoms under Other Symptoms. You can add symptoms to the Allergies top note in the encounter. You must click Yes next to Would you like to add this note to the present encounter?. The note will appear in Encounter Summary Preview and the encounter summary PDF, but will not appear in the clinical summary C-CDA.
Status
This issue was fixed on March 4, 2021.
Clients who are experiencing this issue can link their practice to this issue via the NextGen Healthcare Success Community homepage (https://www.community.nextgen.com). Just navigate to the Known Issues tab, select the Known Issue which is affecting your practice, and check the This Known Issue Affects me check box. A case will be created on your behalf and you will be kept updated on the status of this issue.
