Potential Patient Safety
Notes from Chief Complaint Do Not Appear in the C-CDA File
Release Date
February 11, 2022
Known Issue #
KI196656
Issue
In NextGen® Office EHR, notes entered in the Chief Complaint page do not appear in the C-CDA file.
Steps to Reproduce
- Open an encounter.
- Enter a note in Chief Complaint.
- Click the Encounter #.
- Click Clinical Summary.
- Click Send Direct.
- Open the direct message preview or download the C-CDA file.
The note from Chief Complaint does not appear in the C-CDA file.
Action Required
No user action is required.
Status
This issue was fixed on May 5, 2022.
Clients who are experiencing this issue can link their practice to this issue via the NextGen Healthcare Success Community homepage. Navigate to the Known Issues tab, select the known issue that is affecting your practice, and select the This Known Issue Affects me check box. A case will be created on your behalf and you will receive updates on the status of this issue.
