Potential Patient Safety

No Alert Appears When an Immunization Is Added and the Patient Has an Active Allergy to the Vaccine

Release Date

June 14, 2019

Known Issue #

KI186880

Issue

In NextGen® Office EHR, if the patient has an allergy to a vaccine (or its component) documented in the chart and the vaccine is then added as administered, the user is not alerted of the allergy. There is currently no vaccine-to-allergy monitoring in place in our system.

Steps to Reproduce

1. From the Allergies page in an encounter, add an allergy to a vaccine. 
   1. Click Add Allergy Status.
   2. Select the type of allergy, symptoms, and onset date.
   3. Click Back To Allergy List.
2. From the Immunization page, create a new immunization.
   1. Click New Immunization.
   2. Select a vaccine, making sure that the vaccine is active.
   3. Click Save.

Action Required

Check the patient's allergies prior to administering the immunization. Users can check for allergies from the:

• Allergies page in the chart
• Allergies page in the encounter
• Allergies section in Chart Preview (click the blue slideout above the SOAP menu)

Status

This issue was fixed on April 22, 2021.

Clients who are experiencing this issue can link their practice to this issue via the NextGen Healthcare Success Community homepage (https://www.community.nextgen.com). Just navigate to the Known Issues tab, select the Known Issue which is affecting your practice, and check the This Known Issue Affects me check box. A case will be created on your behalf and you will be kept updated on the status of this issue.