Potential Non-Critical Urgent
Location and Claim ID Intermittently Do Not Appear in Reports
Release Date
May 10, 2019
Known Issue #
KI177314
Issue
In NextGen® Office Practice Management, Location and Claim ID are either blank or incorrect in the following reports:
- AR Service Line - Analysis Grid
- Charge Summary - Analysis Grid
- Charges - Analysis Grid
- Charges by Location
- Service Line Details - Analysis Grid
- RVU - Analysis Grid
This issue was first reported on January 22, 2019 and occurred intermittently until it was fixed.
Status
This issue was fixed on April 25, 2019.
Clients who are experiencing this issue can link their practice to this issue via the NextGen Healthcare Success Community homepage (https://www.community.nextgen.com). Just navigate to the Known Issues tab, select the Known Issue that is affecting your practice, and check the This Known Issue Affects me check box. A case will be created on your behalf and you will be kept updated on the status of this issue.
