Potential Non-Clinical Urgent
Fall Risk Assessment Answers Do Not Appear in the Clinical Summary
Release Date
September 8, 2023
Known Issue #
KI202265
Issue
In NextGen® Office EHR, when you add fall risk assessment answers to an encounter, the custom form answers do not appear in the clinical summary.
Steps to Reproduce
- In NextGen Office EHR, open an encounter.
- Select S > Patient Hx > Social Hx.
- Select the Safety tab, and then select Fall Risk Assessment.
- Answer any of the questions, and then select Save.
- Select the encounter #.
- Select Clinical Summary.
The fall risk assessment answers do not appear in the clinical summary.
Action Required
Copy the fall risk assessment custom form as new and manually enter the answer output.
Status
This issue was fixed on February 08, 2024.
Clients who are experiencing this issue can link their practice to this issue via the NextGen Healthcare Success Community homepage (https://www.community.nextgen.com). Just navigate to the Known Issues tab, select the known issue that is affecting your practice, and select the This Known Issue Affects me check box. A case will be created on your behalf, and you will be kept updated on the status of this issue.
