Potential Non-Clinical Urgent
Duplicate Charges Appear in Patient Ledgers
Release Date
February 9, 2022
Known Issue #
KI195037
Issue
In NextGen® Office Practice Management, duplicate charges appear in patient ledgers.
Steps to Reproduce
- Open a patient's chart.
- Click Ledger.
- View a Service Date that shows the duplicate charges.
Action Required
No user action is required.
Status
This issue was fixed on June 30, 2022.
Clients who are experiencing this issue can link their practice to this issue via the NextGen Healthcare Success Community homepage. Navigate to the Known Issues tab, select the known issue that is affecting your practice, and select the This Known Issue Affects me check box. A case will be created on your behalf and you will be kept updated on the status of this issue.
