Potential Patient Safety
Clinical Summary Preview Should Show Patient Age Based on Date of Service
Release Date
January 3, 2020
Known Issue #
KI191941
Issue
In NextGen® Office EHR, the clinical summary preview shows the patient's age based on the date the encounter is viewed (current date) when it should be showing the age based on the date of service. The clinical summary PDF accurately shows the patient's age based on the date of service.
Steps to Reproduce
- In a patient's chart, open an encounter from the previous year.
- Click the Encounter #.
- Click Clinical Summary.
- Click Print Preview.
The clinical summary preview shows the patient's age as of the preview date.
- Click Export To PDF.
The clinical summary PDF shows the patient's age as of the date of the service.
Action Required
No user action is required.
Status
This issue was fixed on May 6, 2021.
Clients who are experiencing this issue can link their practice to this issue via the NextGen Healthcare Success Community homepage. Navigate to the Known Issues tab, select the known issue that is affecting your practice, and select the This Known Issue Affects me check box. A case will be created on your behalf and you will be kept updated on the status of this issue.
