Potential Patient Safety
Chief Complaint HPI Sentence Format Omits Denied Information
Release Date
March 28, 2019
Known Issue #
KI177543
Issue
In NextGen® Office EHR, in Chief Complaint, when selecting at least one Yes and No answer to Timing and/or Modifying Factors questions, the denied information is omitted from the sentence HPI format.
Steps to Reproduce
- In Chief Complaint, select at least one Yes and No answer to a Modifying Factors and/or a Timing question.
- Click Save.
- From the HPI Format menu, select Sentence.
The denied answers do not appear. The paragraph and original HPI formats show the denied information.
Action Required
Use the paragraph or original HPI format.
Status
This issue was fixed on March 28, 2019.
Clients who are experiencing this issue can link their practice to this issue via the NextGen Healthcare Success Community homepage (https://www.community.nextgen.com). Just navigate to the Known Issues tab, select the Known Issue which is affecting your practice, and check the This Known Issue Affects me check box. A case will be created on your behalf and you will be kept updated on the status of this issue.
