Potential Patient Safety
Certain Allergens Do Not Save
Release Date
December 6, 2022
Known Issue #
KI200828
Issue
In NextGen® Office EHR, certain allergens do not save in the patient chart or the encounter when selected on the Allergies page. NextGen Healthcare has been made aware of the following allergens: egg, poultry, fish product derivatives, milk products, and NSAIDs.
Steps to Reproduce
- In a patient chart or an encounter, open the Allergies page.
- Click Add Allergy Status.
- Click any one of the following allergens:
- Egg/Poultry
- Fish Product Derivatives
- Milk Products
- NSAIDs
- Click an Adverse Reaction and select an Onset Date.
- Click Back to Allergy List.
The allergen does not save.
Action Required
Use the search box to search for and select an equivalent allergen. The following table provides examples of equivalent allergens; however, this is not a comprehensive list of all available equivalent allergens.
| Listed Allergen | Equivalent Allergen Examples |
|---|
| Egg/Poultry | Egg
Egg yolk
Poultry |
| Fish Product Derivatives | Fish derived |
| Milk Products | Milk |
| NSAIDs | ibuprofen (Advil)
naproxen (Aleve, Naprosyn, Midol)
celecoxib (Celebrex)
diclofenac (Voltaren)
ketorolac tromethamine (Toradol)
indomethacin (Indocin)
fenoprofen (Nalfon) |
Status
This issue was fixed on February 23, 2023.
Clients who are experiencing this issue can link their practice to this issue via the NextGen Healthcare Success Community homepage. Navigate to the Known Issues tab, select the known issue that is affecting your practice, and select the This Known Issue Affects me check box. A case will be created on your behalf and you will be kept updated on the status of this issue.
