Critical Issues NewsFlash - Adding Amyotrophic Lateral Sclerosis to Family History May Cause an Incorrect Abbreviation to Appear

Potential Non-Clinical Urgent

Adding Amyotrophic Lateral Sclerosis to Family History May Cause an Incorrect Abbreviation to Appear

Known Issue #

KI138775

Release Date

January 29, 2024

Issue

NextGen Healthcare has identified an issue with Family History in NextGen® Office where Amyotrophic Lateral Sclerosis is abbreviated incorrectly.

Steps to Recreate the Issue

1. Open NextGen® Office, and then select EHR.

2. Create or open a patient chart.
3. Select the Family Hx tab.
4. Under Father, select Add /Edit History.
5. Enter Amyotrophic in the search bar, and then select Yes next to AML - Amyotrophic Lateral Sclerosis.

AML - Amyotrophic Lateral Sclerosis appears instead of ALS - Amyotrophic Lateral Sclerosis.

Actions Required

Currently, this issue does not have a workaround.

Status

This issue was resolved on February 22, 2024.

Clients who are experiencing this issue can link their practice to this issue from NextGen Healthcare Success Community (https://www.community.nextgen.com). Open the Known Issues tab, select the known issue that is affecting your practice, and select the This Known Issue Affects Me check box. NextGen Healthcare will create a case on your behalf and keep you updated on the status of this issue.