You can change your password at any time. If you forget your password and are unable to retrieve your password because you cannot remember the answer to your security question, a super user can reset your password. You can change your password in Practice Management in Administration: Account Maintenance or from the top toolbar in EHR.
Strong passwords help ensure account security and prevent unauthorized access to patient information. Password strength is validated every time you log in. If your password does not meet our password requirements, you are prompted to change your password.
Password Requirements
Your account password must contain at least:
- Eight characters
- One uppercase letter
- One lowercase letter
- One number
- Click
and select Change Password.
- Enter the old password.
- Enter the new password.
- Click Change Password.
The password strength box turns green and shows green checkmarks as you fulfill each password strength requirement.
Change Your Password in Administration: Account Maintenance in PM
Refer to the Change Your Password section in Administration: Account Maintenance.
Questions?
For further assistance contact the NextGen Office Client Support Team by creating a case through the Online Success Community or calling our team at: +1 (877) 523-2120
Support Hours of Operation are:
5:00am – 5:00pm PST, Monday – Friday.
See Also:
Administration: Account Maintenance
Forgot Your Password
