You can customize the standard and AR aging messages that appear on patient statements. AR aging messages are based on the how many days a payment is past due.
Navigate to Administration: Statement Messages
- Click Admin.
- Under Insurance and Billing, click Statement Messages.
Create Messages
- Type a Standard Message.
This default message appears in all patient statements. The next four messages are AR aging messages.
- Type a customized message for each AR aging bucket.
- Click Save Messages.
Note: Messages have a 300 character limit.
See Also: Administration: Statement TemplatesGenerate a Batch of Patient Statements