Salesforce

Administration: Account Maintenance

« Go Back

Information

 
Application Version
Environment
Instructions

You can update your account information in Administration: Account Maintenance. You cannot change your user ID.

Navigate to Administration: Account Maintenance

  1. Click Admin.
  2. Below Setup, click Account Maintenance.

Change Your Name, Email, or Default EHR Location

  1. Click edit icon.
  2. Make your changes.
  3. Click Save.
You have to log out and log back in for the changes to take effect.

Note about location: If you change your location (from the top toolbar) while you are working in EHR, the location will change back to the default location that you selected in Account Maintenance when you log out and log back in to NextGen Office.

account maintenance edit
 

Change Your Password

  1. Click Change Password.
account maintenance change password
 
  1. Enter the old password.
  2. Enter the new password.
  3. Click Change Password.
change password
 

The password strength box turns green and shows green checkmarks as you fulfill each password strength requirement.

change password success
 

Choose Your Security Question

If you forget your password, you will be prompted to answer your security question to retrieve your password. If you cannot remember the answer to your security question, a super user can reset your password.

  1. Click Choose a Security Question.
account maintenance security
  1. Select a question.
  2. Enter the answer.
  3. Click Update Security Question.
security question

 

See Also: 
Administration: User Maintenance
Change Your Password
Attachment 1
Attachment 2
Attachment 3
Attachment 4
Attachment 5
Keywordsadmin "account maintenance" "account information" info edit "change password" "update password" default EHR location email name "security question" answer
TitleAdministration: Account Maintenance
URL NameAdministration-Account-Maintenance

Powered by