You can update your account information in Administration: Account Maintenance. You cannot change your user ID.
Navigate to Administration: Account Maintenance
- Click Admin.
- Below Setup, click Account Maintenance.
- Click
. - Make your changes.
- Click Save.
You have to log out and log back in for the changes to take effect.
Note about location: If you change your location (from the top toolbar) while you are working in EHR, the location will change back to the default location that you selected in Account Maintenance when you log out and log back in to NextGen Office.
- Click Change Password.
- Enter the old password.
- Enter the new password.
- Click Change Password.
The password strength box turns green and shows green checkmarks as you fulfill each password strength requirement.
If you forget your password, you will be prompted to answer your security question to retrieve your password. If you cannot remember the answer to your security question, a super user can reset your password.
- Click Choose a Security Question.
- Select a question.
- Enter the answer.
- Click Update Security Question.
See Also: Administration: User MaintenanceChange Your Password